Frequently Asked Questions

Do you ship internationally?

Yes, we ship globally using express temperature-controlled logistics to ensure our chocolates and delicate pastries arrive in pristine condition.

How long do the products stay fresh?

Our traditional sweets are best enjoyed within 14 days of receipt when stored in a cool, dry place. Our chocolates should be consumed within 30 days and kept at a temperature between 18-20°C.

Do you accommodate dietary restrictions?

We offer select gluten-free and vegan options. However, please note that all our products are prepared in a facility that handles nuts, dairy, and gluten. Please check individual product details.

Can I customize a gift box?

Absolutely. Our 'Heritage Hamper' and bespoke corporate orders can be fully customized. Please reach out to our concierge for assistance.